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Privacy Policy

At Instrument Marketplace, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or engage with us in any other way. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as Google Merchant Center’s standards.

Information We Collect

When you interact with our website, we may collect the following types of information:

  1. Personal Information

    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (e.g., credit card details)
  2. Non-Personal Information

    • Browser type and version
    • Device type
    • IP address
    • Pages visited on our site
    • Time and date of visits
    • Referring website addresses
  3. Cookies and Tracking Technologies

    • We use cookies and similar technologies to enhance your experience on our website. These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Cookies help us recognize you on future visits and collect information about how you use the site.

How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order status or customer service inquiries.
  • To personalize your shopping experience on our site.
  • To send you promotional materials, newsletters, and special offers (you may opt-out at any time).
  • To improve our website, products, and services through data analysis.
  • To comply with legal obligations and for any other purpose with your consent.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in conducting our business, such as payment processors, shipping companies, and marketing platforms, under strict confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Your Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request the correction of inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information under certain circumstances.
  • Opt-Out: You may opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the contact information below.

Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no transmission over the internet can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policy, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. If we make any significant changes, we will notify you by posting the new policy on this page. Your continued use of our website after the changes take effect indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

  • Email: sales@instrumentmarketplace.com
  • Phone: +1 (646) 914-6260

Thank you for choosing Instrument Marketplace. We appreciate your trust and strive to protect your privacy.

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